PERSONAL DEVELOPMENT
Psychology at Work
- Assertiveness for Women (2 Days)
- Building Assertiveness
- Call Handling for Call Centre Staff
- Coping With Stress at Work
- Dealing with 'Challenging' Customers
- Dealing with People we find Difficult
- Designing a Practical Questionnaire
- Health and Safety at Work - Safety Awareness
- Identifying Customer Values
- Improving Personal Persuasiveness
- Job Search Workshop
- Maintaining Professional Relationships
- Making Every Meeting Effective
- Minute Taking and Servicing Meetings
- Personal Development Programme
- Personal Safety and Security
- Planning for Retirement
- Presentation Skills for Tutors
- Presentation Techniques
- Time and Self Management
- Training the Trainer (2 Days)
- Working Effectively in a Changing Environment
- Working with Money and People in Debt
In-House Course Arrangements
There are many advantages to taking a Philips Training Academy course in-house: convenience; cost; consistency; and, of course, the ability to have the course tailored to meet your specific needs.
All of our courses can be provided as in-house programmes delivered at a time to suit your organisation.
